Archive for 'Strategy'

Web Marketing Consultant

Wow, thank you very much for the great interest and the 340 CVs in our last top talent recruitment HR folder, but I should be clear here – we will pick only professional web marketers, who can backup their claims with observable results on the web – case studies, high-quality content, solved problems, top-ranked websites or reputable service.

Glad that you want to start a new hobby, a new digital branding career, but if you start at ground zero, there is a great chance to fail. Despite your skills and background, you will be overwhelmed with paralyzing volumes of information and digital marketing courses. Even following our blueprint, your lack of digital marketing basics will eat your time and focus.

Sure, persistence, good communication and writing style are one of the most important skills, but consulting and building successful online businesses is not equal to blasting emails, answering phone-calls and organizing cocktails. How about video, presentation or web analytics skills?

It takes years before one knows how to build successful online businesses. We just don’t have the time to spend months learning how all this works and you have bills to pay, right? Same here. Building a solid brand, successful online business or global top rankings in Google takes months and years. We look for this experience in every team-member and partner.

If you still believe you are the one, even overqualified! one, or you are an overnight-web-success-exception to all above (yes, we got few ones), please give us a call. Thank you again and hope to see you at the top!

The first-mover advantage

First Mover Advantage

First Mover Advantage

Branding is not a buzzword, but the foundation for sales and success in the recent economy situation. It doesn’t matter if you are a reputable dinosaur or a brand new startup – the initial occupant of a market niche always gains the first-mover advantage.

A better product will simply sell faster. Hence, it’s not only the product or service to be sold.

A brand is the collection of feelings, perceptions, quality, image, lifestyle, delivered guarantee and global status. If you can not convince the potential customers that your product is worth, no amount of advertising, packaging or PR will help you achieve your sales goals.Your brand and customer’s mind share is the most valuable competitive edge you have, because today there is nothing that your competitors can’t duplicate in a matter of days or weeks. Creating a strong brand identity will build that mind share. Someday when you have your rock-solid identity, customers even will think of your brand first when they think of the product category.

First-mover advantage

Web strategists often talk about the first-mover advantage or FMA. In terms of brand development, by “first-mover” they mean that it is possible for the first successful brand in a market to create, move and retain a clear positioning in the minds of target customers before the competition enters the market. The first entrant can gain control of resources that followers may not be able to match. However, being first into a market does not necessarily guarantee long-term success. Competitors, drawn to the high growth and profit potential demonstrated by the “market-mover” – will enter the same niche and copy the best elements of the leader’s brand.

In the recent economic situation, first-mover advantages can arise from
1. Innovative technological breakthrough and leadership (R&D), protect it through patents or keep them as trade secrets!
2. Preemption of scarce assets (select the most attractive niches, take strategic actions, establish positions in geographic or product space)
3. Switching costs and buyer choice under uncertainty (achieve consumer trial and define the attributes that are perceived as important within your category)

Enjoy many of the characteristics of the first-mover-advantage brand, such as:
- name/brand is synonymous with the category.
- customers entering the market are more prone to default to the major player, because it is the sole entity of their business
- continues to add plans and options to your customers.

- add some free oprions for members, improve and add to their successful business, but don’t become a victim of the First Mover Disadvantages like inertia and trend-blindness!

Digital Branding

As Howard Kosgrove says, “A brand is the one thing that you can own that nobody can take away from you. Everything else, they can steal. But your brand can go on and live. It creates a lasting value above and beyond all the other elements of your business.”

Today we have billions people online and no brand is going to appeal to all of them. That’s just great and help us target our prospects in a personal manner, they even create our brand on their own. If we have the right strategy, they position accept a good position in their mind. The value is called brand equity and it really can be quantified. Businesses that build their brand online have an advantage over brands in the physical world since the opportunity to start freehand new associations – if you are fresh and new, you have a clean slate.

As a brandmover, branding new unique products are my favorite projects, since a fresh start moves easier when all brand ingredients are mixed precisely:

name, identity, benefits, price, quality (which brings loyalty), long-term perspective (instead of short-term profitability), communications, positioning, distribution, media and online presence, recognition and the results of a successful branding and top positioning campaign: increased share of market, loyalty, brand awareness and reputation

How we do that?

1. We prepare a great brand message – focused promise, backed with support and relevant to our customer’s lifestyle
2. We spread and share it on our website, direct campaigns, web 2.0 networks, blogs, tuning our digital assets for the top
3. Relevance of the message and the top positions in Google make our prospect to decide which brand they will buy and which will discard.

Research confirms that, statistically, higher quality brands achieve a higher market share and higher profitability that their inferior competitors.
Focus to build a powerful perception of our brand’s quality and value is what we need. Strong brands have a clear, often unique position in the target market.

Financial and economical recession? Yes, indeed. That’s where branding, SEO for Google top positioning and repositioning helps your business to stay and sell at top performance.
See you at the top,
yours BrandMover

SEO analysis & the Enterprise

SEO Analysis for the Enterprise

SEO Analysis for the Enterprise

If we do a quick comparison of the last 3 enterprise SEO analysis reports, they all share the same onpage/ offpage problems:

  • Mature and huge brands with rarely noted websites, scattered on 3-4 “fresh” domains on foreign servers;
  • FRAME-based! corporate websites with zero URL visibility or rewriting;
  • Thousands of products, hidden in ZERO crawl-rate framed pages and MISSING /duplicated metadata;
  • Missing lead capturing system or CRM – 30% of the “requests” were found in the spam folders;
  • Extremely low traffic, measured in raw log files, full of unfiltered dummy robot and spam visits;
  • Corporate focus and business sectors are presented NOwhere, industrial slang EVERYwhere;
  • Hundreds of “keywords”, stiffed on the homepage, leading to 0.4 -0.7% keyword density;
  • Poor navigation, structure, internal linking, MERE external linking;
  • Bad server response codes, HUNDREDS of bad crappy neighbor websites on the same shared IP?!;
  • Less than 60% indexed content by Google. Yahoo and Live are doing better!?
  • ZERO ranking for the 5 top priority phrases in ALL search engines;
  • Top5 ranking (by a “SEO expert”) for a few phrases, which NOone searched in the last 3 months;
  • Poor URL mentions in the search engines, some non-relevant poor quality links in local FFA directories;
  • DMOZ and Yahoo virgin, ZERO blog links or bookmarks, mere brand reputation and web2.0/social media backlinks;
  • Alexa…

I will skip the next 17 pages…

The fun part is that in the end of the day we won the SEO tender NOT with a statistically proved triple conversion and double sales increase strategy, but with the “sense that the consultants know why we don’t like our website look-and-feel” ;-)

The moral? If the line of business don’t gets the SEO part, shoot the Usability, Customer experience or even the CRM part.
… and keep brandmoving. See ya at the top!

Branding trends & friends

It’s a nice snowy Sunday afternoon up in the mountain.
High time to recap the branding landscape in 2009.

Top performance through Digital brand management.
It’s a whole new layer in the business management workflow.
When we add Search & Social (marketing), Leads & Sales (CRM),
Mobile & Local (services), Micro & Global (sharing), Grids & Clouds (computing), the sky is the limit for creative innovation.
Hot chocolate with icecream, please.

Hosting ($4/month) or Top Brand Performance ($400/m)?

The choice is yours. Wherever you land on the planet today, you pay for what you get.

We are in the brand performance management business. It’s not cheap and it’s not for every business. But it’s worth. Some just look for dirty cheap “hosting”, they google for ‘free’, ‘cheap’ and ‘discounted’, next month they look for even more cheaper. Customers? No, thanks. Popular doesn’t mean valuable, it means inferiority complex and big headache.

Hosting providers such as BlueHost (and most others for that matter) have a particular target market in mind for the services they provide. If the type of website your company has fits their target market, then you will rarely have any problems with their service. Maybe. If you don’t host your brand with 740 blacklisted link farms and adult websites on the same IP. If you don’t rush the shared server’s CPU to manage or archive your database. If…

If the type of website you have doesn’t fit their target market then you will have problems. Lots of them, on a daily basis. BlueHost give people the opportunity to find out if your site fits their target market by offering to refund your money if you are not happy after the first month. You can get all your “money” back and move elsewhere, month after month. Year after year. Someday you will even find free hosting, full of big-breasted banners, which will please the eye of your customers, for free.

If several hundred commodity static websites can share one server without overloading the server’s CPU, then it is much cheaper for your website to host on a server that places several hundred sites, than it would be to host it on a dedicated server that only hosts a dozen or so sites in order to make available a much higher CPU usage that the static sites don’t need, but a dynamic website that gets and serves thousands visitors and customers per day, executing millions service, sales and support transactions in real-time and doesn’t cache pages – it definitely would need.

If you have a supercharged V12 engine, then you don’t buy a small car and expect the engine to fit, you’d buy a large car or SUV that has space for a large engine. You can’t reach the top with a Micra or Golf, or even VW Country. You drive a Land Rover. Or LandCruiser. Or PathFinder.

The same applies to websites and hosting as applies to engines and cars. You need to choose an advantage environment, which supplies the resources that your website AND BRAND requires and if you need more than minimal CPU for your website to run you need to buy more expensive hosting that puts fewer sites on each server so that the required CPU is available. And most of all you need rock-solid, fanatic, real-time support.

However, the server CPU performance is just one of thousands Brand Performance metrics, which you have to master and monitor. But it’s very important, as well as other mission-critical factors like:

  • Brand Architecture and Strategy
  • Business Process Reengineering and Change Management
  • Web 2.0 strategy
  • CRM, Website & Database Performance
  • Business Intelligence dashboarding
  • Search Engine Optimized and Friendly, usable website
  • Google top5 presence
  • Competitive Intelligence and web analytics metrics
  • Conversion rate (CR), Customer value (RFM, LTV)

Performance management

Performance management

Whoops, ten years ago we were happy with 100 visits and 10 bookmarks of our website daily. Shift happens.

It’s snowing today! Let’s grab the ski tomorrow. See ya at the top!
Yours BrandMover

Which web strategy to follow?

Web priority

Web strategy priorities

Most marketers will guide you to follow one well-tried and reliable marketing strategy, when there are hundreds of ways to reach your goals, depending on your niche, current trends, competition, time and resources.

Using the right keywords, fresh content and quality links to beat the top 10 competitors …and that’s simply all is a popular song.

What really works depends on the situation. No two SEO projects are equal. The goal could be to spread the buzz, to target focused commercial intention, to generate ruthless profit or just get some new members. The target could be kids, housewives, researchers, businessmen, wholesale buyers, etc.  Geo and language targeting are wrapping another layer on top.

Let’s clear the sky and recall some powerful web marketing priorities:

When was your last competition SWOT, market survey, industry benchmark? Send the spies out to check the strengths and weaknesses of the big ones in your industry.
Research or Shopping motivation? Check the commercial intention and test it with PPC.
Which keywords convert better? Specific, urgent, long phrases, thousands of “low-hanging” fruits.
Singular or plurals? The second always converts better in sales except for brand names.
Which traffic sources convert better? Test and measure. Analytics drill-down to the bone.
Which brands and products convert better? We can even crush them with THEIR brand awareness.
Why target 3 keywords? We should target a cluster of hundreds related and relevant phrase combinations.
Why promote free stuff? Attracting big-headache leads means wasting your resources and time.
How do you offer it? Custom or premium or wholesale or fresh or blue or antiallergic?
How they link to your website? – by domain, brand name or by targeted keyword? What about if tomorrow the search trend goes down?
Where are the latest trends, hot issues, answers, news, reviews, cases, comparisons, blog posts and comments on your website? Content is still the king.
Where is your media files repository? Tagged images, documents, videos and other media files means a lot.
When was your last web and CRM database mining? Te gold is in your private data and analytics reports.
How many times your brand is listed on Google’s first page? Use subartciles, subdomains and authority web 2.0 sites to dominate the niche (Yes – communities, directories, blogs, bookmarking and sharing web services, etc).

How to value and prioritize all this stuff?

Well, you don’t need to.
Just focus on your primary business and let the SEOs execute sophisticated research, website optimization and top ranking campaigns.
Keep brandmoving  ;-)

2009 priorities

2009

2009

Back home after the long winter vacation and great holiday!

Sunday is a good time for some planning: 2009 strategy and priorities. Skipping casuals like “new laptop, camera, website, blog, etc…”, let’s check the serious ones.

Everything, which comes up in my mind starts with re:
re
think
reuse
recession recovery
renovation
redesign
reimagine…

According to CEOData, the good ol’ friends are again in top5:

  1. Business strategy – Innovation
  2. Outsourcing, Virtualization, SOA – the Web 2.0 way
  3. Customer and acquisition and retention – new leads and increased conversion
  4. Talent acquisition – recruit new CEO and SEOs
  5. Front/back-office automation – green, cutting costs

I’m OK with that, for 30% of the time.
The rest is reserved for tribal arts, jazz and world exploration.

Step by step ahead and uphill. See you at the top!
Let me know which are your priorities for 2009?

2009. Trends?

It’s good time to get our business plan up to date, to recap 2008 and get a strategy for 2009. Last year we learned and achieved a lot. The main strategy components for 2009 will be the same, but still we need and update and it will be finished soon.
Any questions or suggestions are welcomed.
All the best for you, your family and your business!